The Global South eHealth Observatory

— Multi-country —

utilisatrices de l'application Amakomaya au Népal


At the time of writing, 95% of the world’s population is covered by a mobile network used by more than seven billion accounts. The internet penetration rate has grown from 6% in 2000 to 43% in 2015, getting 3.2 billion people online. In a context where access to healthcare remains a major concern of people living in countries in Sub-Saharan Africa, eHealth tools that combine Information and Communication Technologies (ICT) and care are of fundamental importance.

In 2005, at the 58th World Health Assembly, the World Health Organization (WHO), recognising the potential public-health benefits to be found in advances in information and communication technologies, adopted a resolution for the creation of an eHealth strategy. According to the WHO, digital innovations contribute to the goals for universal health coverage: eHealth makes it possible to overcome certain impediments, like cost, access, or insufficient healthcare quality and to extend the range of services. Information and communication technologies (ICTs) make it possible to create appropriate, long-lasting, sustainable tools to improve health in the Global South, particularly in areas experiencing personnel and infrastructures shortages.

The most frequently implemented project models are as follows: providing healthcare to the remotest populations and improving diagnosis quality using telemedicine; facilitating initial and continuing training of healthcare professionals through online distance learning (e-learning); improving patient and healthcare data monitoring via electronic medical records; expanding access to information; and democratising health insurance using the mobile phone Information and communication technologies (ICTs) make it possible to create appropriate, long-lasting, sustainable tools to improve health in the Global South, particularly in areas experiencing personnel and infrastructures shortages.

A trailblazing initiative

In 2016, after a groundwork phase of analysis and brainstorming with a group of experts specialising in health, development and technological innovation, the Fondation Pierre Fabre unveiled the Global South eHealth Observatory, the only Observatory specifically dedicated to eHealth in the Global South, a project of great scope that includes and international conference and awards ceremony.

Every July, the Fondation Pierre Fabre hosts its annual International Observatory Conference at its headquarters in En Doyse (Lavaur, France).

Over the course of the day, international experts share their analyses while those sponsoring the most germane initiatives speak about their solutions. Participants are from both private and public sectors, representing international organisations, ministries, NGOs, healthcare institutions and companies. It is a unique opportunity to share knowledge, expertise and field experiences, and the conference fosters and facilitates dialogue, whether virtual or physical, between stakeholders and potential partners of eHealth ecosystems.

The day is livestreamed and watched on some fifteen digitak campuses of the Agence Universitaire de la Francophonie around the world, giving students the chance to take part in discussions via videoconferencing.

Since then, 4 annual conferences have been held at the Foundation’s headquarters. On this occasion, the Observatory’s prizes are awarded to the most promising projects among the projects listed and documented on the Observatory’s website.

The conference of October 15, 202019: news, program and videos.

Below is the full conference video :


Access to quality healthcare

Since 2015

Type of involvement
Distributor and operator


  • Creation and management of the Observatory

Website of The Global South eHealth Observatory

Developing countries are aware that they lack resources and cannot afford a Western-style healthcare system. The portion of GDP dedicated to health in developed countries is 12%, compared to around 5% in many developing countries. We need to look for alternative models. E-health could be an amazing opportunity in many areas: preventative medicine, health insurance systems and epidemiology.

“Many projects in a range of application fields have already been launched. But most of these are pilot projects, and only a few have actually been scaled up. There is a real lack of visibility around these players. To solve this problem, the appropriate response is first to collect and analyse successful projects, and then develop those with the greatest potential on a larger scale. Hence the benefit of creating an e-health Observatory for Southern countries!”

Gilles Babinet
“Digital Champion”, represents France at the European Commission on digital issues



identified initiatives

laureates awarded

international conferences


Following the Annual Conference, the Observatory continues its mission to identify, document, promote, and help develop e-health initiatives that improve access to quality care and medicines for the most disadvantaged populations in resource-limited countries.

Download presentation kit of Global South eHealth Observatory


Experts consulted for the Observatory:

  • Gilles Babinet, an entrepreneur many times over, is Digital Champion forthe European Commission.
  • Cheick Oumar Bagayoko, Associate Professor in Medical Informatics, Director of the Centre d’Expertise et de Recherche en Télémédecine et E-Santé (CERTES) and General Coordinator of the Réseau en Afrique Francophone pour la Télémédecine (RAFT).
  • Mehdi Benchoufi, a physician by training and head of clinic at the Hôtel Dieu, is an expert in digital technologies and founder of the thinktank known as the Club JADE.
  • Jean-Luc Clément, a university professor who is now Research Advisor at the Delegation for European and International Relations and Cooperation (DREIC) of the Ministry of National Education, Higher Education and Research.
  • Demba Diallo is a founding partner of Innhotep, a consulting firm that fast-tracks growth for its clients businesses using technological and management innovations
  • Catherine de Rohan Chabot, a pharmacist by training, specialises in communications in the healthcare sector.
  • One expert laureat each year

See also

See also

Creation of a national teledermatology service

Mali, faced with a regional dermatologist shortage, is assessing the feasibility of a telemedicine programme. Objectives: improve healthcare and create a true communications network.


Follow our action

2020 Annual Report

The present pandemic has heightened the disparities in access to healthcare and the vulnerabilities in many countries in which the Fondation Pierre Fabre operates. The Foundation has chosen to become increasingly involved in countries in crisis and with the most disadvantaged populations. In this digital report, including videos and testimonials, we summarise the Foundation’s programmes and initiatives, as well as its governance and modus operandi, based on our partnerships and support given by local entities. Here in these pages, our allies in the field share their perceptions of existing needs and implemented solutions.

All programmes